#23: What It Takes To Build Delightful Products with Gusto’s Tomer London

On this episode of Build, Maggie sits down with Tomer London – the co-founder and head of product at Gusto. Maggie and Tomer talk about how to build products that delight customers and how to track and measure delight in a world where metrics reign supreme. Tomer also shares the four pillars of product development that guide his team’s work at Gusto. This one is a must-listen for product managers who want to reduce friction and create more delightful moments for customers.

On this episode of Build, Maggie sits down with Tomer London – the co-founder and head of product at Gusto. Maggie and Tomer talk about how to build products that delight customers and how to track and measure delight in a world where metrics reign supreme. Tomer also shares the four pillars of product development that guide his team’s work at Gusto. This one is a must-listen for product managers who want to reduce friction and create more delightful moments for customers.

Like this episode? Be sure to leave a ⭐️⭐️⭐️⭐️⭐️⭐️ review and share the pod with your friends! You can connect with Maggie and Tomer on Twitter @maggiecrowley and @tomerlondon

For more on this episode: https://www.drift.com/blog/building-delightful-products
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